SIL Software
Save time and stay compliant with comprehensive NDIS software for disability care providers.
Features
Supported Independent Living Software for NDIS Providers that does it all.
At Nightingale we understand that SIL isn’t just ordinary NDIS. It has its own processes and demands that are different to other support arrangements. From rosters of care to participant placements, Nightingale makes SIL simple. One platform to support your staff, match participants to the right homes, and stay compliant with NDIS standards.
Simplify compliance and audits
SIL providers balance constant checks across housing, staffing, and participant support. Nightingale centralises records, incidents, and reporting in one place, so compliance is built in and audits are stress free.
Smarter rosters, better coverage
Coordinating 24/7 schedules across multiple homes is challenging. Nightingale builds rosters that align staff qualifications with participant needs, reduce last minute changes, and ensure safe, consistent care.
Full visibility across homes
Managing multiple SIL houses often means fragmented systems and delayed insights. Nightingale gives you a live overview of occupancy, budgets, and staffing across all homes, so you can make decisions with confidence.
PURPOSE
Clarity and Control for SIL Providers
Delivering Supported Independent Living means balancing the needs of participants with the realities of staffing, funding, and compliance. Nightingale helps you bring all the moving parts together in one place, giving your team the visibility and confidence to provide consistent, high quality support.
SIL PROVIDER BENEFITS
Too many features to list...
So instead let’s focus on what you’ll benefit from
Keep homes running smoothly and participants and their families happy.
Stay on top of funding by tracking budgets and claims in real time, preventing overspend or unclaimed revenue.
Rosters that factor in qualifications, availability, and participant preferences, reducing last minute changes and gaps in care.
Features
Why payroll systems alone don’t cut it
You know the drill by now. It’s the last week of the month and suddenly everyone’s asking “where are the timesheets?” Your managers are texting staff who’ve gone MIA. Someone’s written their hours on the back of a coffee stained receipt. Another person swears they worked overtime but there’s no record of it anywhere.
Ringing any bells? You’re far from alone. The good news? This way of working can actually end.
Nightingale’s payroll system is built specifically for Australian care providers who deal with complex award structures, multiple funding sources and ever changing compliance requirements. We understand that your staff work across different clients, funding streams, and service types, all requiring accurate cost allocation and award interpretation. Our platform captures this complexity automatically, so your payroll data is always audit ready and compliant. No chasing, no guessing, no stress.
Real-Time Timesheet Automation
- Timesheets complete automatically as staff clock in, complete shifts and record activities through our mobile app.
- Geo-location verification ensures accurate attendance and time tracking, while integrated break management captures all billable and non-billable time according to award requirements.
Seamless Payroll Integration
- Flexible export options and API integrations ensure your timesheet data flows exactly where it needs to go whether that’s MYOB, Xero, KeyPay or any other payroll system.
- Customisable data formatting matches your payroll provider’s requirements, while automated validation checks catch errors before data export.
Smart Award Interpretation
- Built-in award interpretation automatically calculates penalty rates, overtime, shift allowances, and public holiday loadings based on current Fair Work standards.
- Automated compliance checking ensures all timesheet calculations meet award requirements, reducing the risk of underpayments and compliance issues.
Automated Data Flow & Export
- Real-time synchronisation of roster and attendance data ensures smooth information flow to staff timesheets, eliminating manual data entry and streamlining workplace operations.
- Manager approval workflows allow staff to submit timesheets for moderation and approval before automatic transfer to your payroll system for processing.
Your Benefits
Be confident in your compliance and unlock smarter, data backed decisions across your entire organisation.
Import Rosters of Care Directly
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Automatically capture participant details, funding, and assigned services
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Generate draft rosters in minutes for review and confirmation
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Map diverse supports, from Assisted Employment to community participation shifts
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Minimise manual entry and eliminate errors
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Align staff schedules to participant needs while maintaining compliance
Your Benefits
Less admin, fewer gaps, and more time doing what matters, supporting your clients.
SIL House Vacancy Report
Ensure every participant is matched to a house that meets their individual needs and preferences. Nightingale’s vacancy report provides clear visibility of unassigned participants and the features they require.
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View participant preferences for age, gender, and accessibility or lifestyle needs
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Identify vacant houses that suit each participant’s support requirements
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Allocate participants efficiently while respecting shared living dynamics
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Reduce manual errors and back and forth adjustments
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Optimise staff assignments and occupancy planning
Your Benefits
Enquiry to delivery are streamlined and connected, meaning better outcomes for your clients, with fewer cracks for important details to fall through.
Customised SIL House Management
Set up each SIL house to meet your operational and resident needs, all within Nightingale.
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Allocate residents by age, gender, or preferences
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Assign staff members efficiently
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Include special features like ramps, secure yards, or accessibility options
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Track occupancy and house specific details accurately
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Manage multiple houses seamlessly
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Adjust arrangements as needs change
Automated Payroll Processing Engine
End to end payroll automation for accurate, compliant workforce management
Real-time Timesheet Capture
Mobile automation: Staff hours captured through mobile app with geo-location verification
Break management: Integrated paid and unpaid break recording
Multi-source support: Manual entry, and mobile capture
Intelligent Award Interpretation
Fair Work compliance: Built-in award standards with automatic penalty rates calculations
Custom award rules: Organisation-specific payment structures
Rate automation: Automatic application of current Fair Work standards and rate changes
Seamless Payroll Integration
- API connectivity: Direct integration with systems like MYOB, Xero, KeyPay and Employment Hero
- Validation checking: Automated error detection and compliance verification
- Bulk processing: Efficient handling of large workforce data
Compliance Monitoring
Audit trail documentation: Tracking of all timesheet modifications, and payroll data exports
Award compliance tracking: Real-time monitoring of Fair Work standard
Regulatory reporting: Automated generation of WorkCover and superannuation
Advanced Processing Workflows
Manager approval systems: Exception highlighting and bulk processing capabilities
Leave integration: Entitlement tracking and balance updates
Overtime management: Automated approval routing and budget impact analysis
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These aren't basic features, they're the advanced capabilities you need when your current system can't keep up with complex care delivery requirements.
Simplify Your SIL Operations Now!
There is no time like the present to give your SIL residents and staff a better care experience.
Chat with our team today!
SIL SOFTWARE
We know SIL and we know NDIS
But don’t take our word for it, trust those in the know.
Transformative for Our Audits
“The auditor was “gobsmacked” that such an option was possible and that the app checks about 5 practice standards. It addresses privacy and confidentiality whilst addressing concerns from a safeguarding perspective. Enables informal and formal supports for continuity in supports and support planning perspective. Overall, the ability to have it (whether it is used or not) fits the NDIS premise of choice and control. Amazing.”
Enhanced Lifestyles Inc
Exceptional Customer Service
“As a long-standing customer of Nightingale Software, we’ve always appreciated the platform’s capabilities. However, the past 12 months have truly stood out. The level of customer service has exceeded expectations, underpinned by clear communication and a genuine alignment with our priorities. Nightingale is a respected and valued strategic partner, and we’re excited about continuing to build on this strong foundation.”
Multicultural Services Centre of Western Australia
Transformative for Our Sales
“Our recent audit went so wonderfully thanks to how easy it was to get our data from Nightingale, so Thank you!”
A Good Start to Life
Features
Explore our features in depth
Just some of the features the Nightingale NDIS Software offers, read more to find out the true depth and capability of our platform.
Streamline data and progress tracking
Live tracking of funding usage and alignment
All staff information in one simple location
Automated real time rostering processes
All-in-one staff roster, case notes and dictation app
An extensive suite of dashboards for reporting
Automate keeping your clients informed
API connected to numerous finance and HR systems
Finance tools for seamless government reporting
Synchronised employee hours and attendance
Forms builder that can be tailored to your needs
Instant and seamless access to Fair Work awards
Features
Integrated with your favorite tools
Frequently Asked Questions
How does Nightingale support participant independence?
By keeping routines consistent and supports personalised, participants can confidently manage daily life. Your team can focus on encouraging independence rather than constantly managing disruptions.
Can we manage multiple homes without losing oversight?
Yes. Nightingale gives you a clear view of every home, so you can spot gaps, adjust supports, and ensure participants get the care they need without feeling stretched thin.
How does Nightingale help with last minute withdrawals and shift changes?
Whether a staff member calls in sick or a participant’s needs change, you can adjust schedules quickly. This keeps routines steady, participants comfortable, and your team calm under pressure.
How do participants and families stay informed?
Participants and families receive push notifications, emails and can customise notification preferences, reducing repeated questions and building trust.
How does Nightingale reduce administrative workload?
With records, rosters, and reporting centralised, you can eliminate double handling, errors, and paperwork bottlenecks.
Is Nightingale suitable for small and large SIL providers?
Yes. The platform adapts to your organisation, whether you run a single home or multiple sites, making it easy to provide consistent, high-quality support for everyone.