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SIL Software

Save time and stay compliant with comprehensive NDIS software for disability care providers.

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Features

Supported Independent Living Software for NDIS Providers that does it all.

At Nightingale we understand that SIL isn’t just ordinary NDIS. It has its own processes and demands that are different to other support arrangements. From rosters of care to participant placements, Nightingale makes SIL simple. One platform to support your staff, match participants to the right homes, and stay compliant with NDIS standards.

Simplify compliance and audits

SIL providers balance constant checks across housing, staffing, and participant support. Nightingale centralises records, incidents, and reporting in one place, so compliance is built in and audits are stress free.

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Smarter rosters, better coverage

Coordinating 24/7 schedules across multiple homes is challenging. Nightingale builds rosters that align staff qualifications with participant needs, reduce last minute changes, and ensure safe, consistent care.

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Full visibility across homes

Managing multiple SIL houses often means fragmented systems and delayed insights. Nightingale gives you a live overview of occupancy, budgets, and staffing across all homes, so you can make decisions with confidence.

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PURPOSE

Clarity and Control for SIL Providers

Delivering Supported Independent Living means balancing the needs of participants with the realities of staffing, funding, and compliance. Nightingale helps you bring all the moving parts together in one place, giving your team the visibility and confidence to provide consistent, high quality support.

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Snippet from dashboard nightingale client management software platform
SIL PROVIDER BENEFITS

Too many features to list...

So instead let’s focus on what you’ll benefit from

Keep homes running smoothly and participants and their families happy.

Stay on top of funding by tracking budgets and claims in real time, preventing overspend or unclaimed revenue.

Deliver consistent, human centred support with every note, plan, and update connected across your team.

Make compliance part of daily operations, with reporting that’s accurate, fast, and audit ready.

Support your staff to do their best work with tools that are intuitive, reliable, and built for the realities of SIL.

Rosters that factor in qualifications, availability, and participant preferences, reducing last minute changes and gaps in care.

Features

Why payroll systems alone don’t cut it

 

You know the drill by now. It’s the last week of the month and suddenly everyone’s asking “where are the timesheets?” Your managers are texting staff who’ve gone MIA. Someone’s written their hours on the back of a coffee stained receipt. Another person swears they worked overtime but there’s no record of it anywhere.

Ringing any bells? You’re far from alone. The good news? This way of working can actually end.

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Nightingale’s payroll system is built specifically for Australian care providers who deal with complex award structures, multiple funding sources and ever changing compliance requirements. We understand that your staff work across different clients, funding streams, and service types, all requiring accurate cost allocation and award interpretation. Our platform captures this complexity automatically, so your payroll data is always audit ready and compliant. No chasing, no guessing, no stress.

Real-Time Timesheet Automation

Staff hours captured as they work
  • Timesheets complete automatically as staff clock in, complete shifts and record activities through our mobile app.
  • Geo-location verification ensures accurate attendance and time tracking, while integrated break management captures all billable and non-billable time according to award requirements.

Seamless Payroll Integration

Works with your existing payroll provider
  • Flexible export options and API integrations ensure your timesheet data flows exactly where it needs to go whether that’s MYOB, Xero, KeyPay or any other payroll system.
  • Customisable data formatting matches your payroll provider’s requirements, while automated validation checks catch errors before data export.

Smart Award Interpretation

Accurate calculations every time
  • Built-in award interpretation automatically calculates penalty rates, overtime, shift allowances, and public holiday loadings based on current Fair Work standards.
  • Automated compliance checking ensures all timesheet calculations meet award requirements, reducing the risk of underpayments and compliance issues.

Automated Data Flow & Export

Seamless integration with your existing systems
  • Real-time synchronisation of roster and attendance data ensures smooth information flow to staff timesheets, eliminating manual data entry and streamlining workplace operations.
  • Manager approval workflows allow staff to submit timesheets for moderation and approval before automatic transfer to your payroll system for processing.
Your Benefits

Be confident in your compliance and unlock smarter, data backed decisions across your entire organisation.

Import Rosters of Care Directly

Simplify complex SIL rostering by importing government provided Roster of Care (ROC) spreadsheets directly into Nightingale. Every participant’s support needs are mapped accurately, so rosters reflect the right care at the right time.
  • Automatically capture participant details, funding, and assigned services

  • Generate draft rosters in minutes for review and confirmation

  • Map diverse supports, from Assisted Employment to community participation shifts

  • Minimise manual entry and eliminate errors

  • Align staff schedules to participant needs while maintaining compliance

Your Benefits

Less admin, fewer gaps, and more time doing what matters, supporting your clients.

SIL House Vacancy Report

Ensure every participant is matched to a house that meets their individual needs and preferences. Nightingale’s vacancy report provides clear visibility of unassigned participants and the features they require.

  • View participant preferences for age, gender, and accessibility or lifestyle needs

  • Identify vacant houses that suit each participant’s support requirements

  • Allocate participants efficiently while respecting shared living dynamics

  • Reduce manual errors and back and forth adjustments

  • Optimise staff assignments and occupancy planning

Your Benefits

Enquiry to delivery are streamlined and connected, meaning better outcomes for your clients, with fewer cracks for important details to fall through.

Customised SIL House Management

Set up each SIL house to meet your operational and resident needs, all within Nightingale.

  • Allocate residents by age, gender, or preferences

  • Assign staff members efficiently

  • Include special features like ramps, secure yards, or accessibility options

  • Track occupancy and house specific details accurately

  • Manage multiple houses seamlessly

  • Adjust arrangements as needs change

Automated Payroll Processing Engine

End to end payroll automation for accurate, compliant workforce management

Real-time Timesheet Capture

Mobile automation: Staff hours captured through mobile app with geo-location verification

Break management: Integrated paid and unpaid break recording 

Multi-source support: Manual entry, and mobile capture

award interpretation

Intelligent Award Interpretation

Fair Work compliance: Built-in award standards with automatic penalty rates calculations

Custom award rules: Organisation-specific payment structures

Rate automation: Automatic application of current Fair Work standards and rate changes

Seamless Payroll Integration

  • API connectivity: Direct integration with systems like MYOB, Xero, KeyPay and Employment Hero 
  • Validation checking: Automated error detection and compliance verification 
  • Bulk processing: Efficient handling of large workforce data 

Compliance Monitoring

Audit trail documentation: Tracking of all timesheet modifications, and payroll data exports 

Award compliance tracking: Real-time monitoring of Fair Work standard 

Regulatory reporting: Automated generation of WorkCover and superannuation 

Advanced Processing Workflows

Manager approval systems: Exception highlighting and bulk processing capabilities 

Leave integration: Entitlement tracking and balance updates

Overtime management: Automated approval routing and budget impact analysis 

  • These aren't basic features, they're the advanced capabilities you need when your current system can't keep up with complex care delivery requirements.

Simplify Your SIL Operations Now!

There is no time like the present to give your SIL residents and staff a better care experience.

Chat with our team today!

SIL SOFTWARE

We know SIL and we know NDIS

But don’t take our word for it, trust those in the know.

Features

Explore our features in depth

Just some of the features the Nightingale NDIS Software offers, read more to find out the true depth and capability of our platform.

Streamline data and progress tracking

Live tracking of funding usage and alignment

All staff information in one simple location

Automated real time rostering processes

All-in-one staff roster, case notes and dictation app

An extensive suite of dashboards for reporting

Automate keeping your clients informed

API connected to numerous finance and HR systems

Finance tools for seamless government reporting

Synchronised employee hours and attendance

Forms builder that can be tailored to your needs

Instant and seamless access to Fair Work awards

Features

Integrated with your favorite tools

Nexus harmoniously works with a wide range of services and applications to streamline your workflow and expand your capabilities.
Australia NDIS software

Frequently Asked Questions

Join now and get an interactive lessons + expert feedback in a supportive community.

How does Nightingale support participant independence?

By keeping routines consistent and supports personalised, participants can confidently manage daily life. Your team can focus on encouraging independence rather than constantly managing disruptions.

How do participants and families stay informed?

Participants and families receive push notifications, emails and can customise notification preferences, reducing repeated questions and building trust.