Aged Care
Save time and stay compliant with Nightingale’s trusted software for aged care providers.
Features
Community Aged Care Software where CHSP and Support at Home is all covered.
From funding rules to daily rosters, Nightingale makes it simple. One platform to keep your care team supported, your clients connected and your compliance covered.
Adjusting to Aged Care reforms
Constantly shifting aged care rules create unnecessary stress for providers. Nightingale updates automatically with the latest funding and compliance requirements, so your workflows always stay aligned, no scrambling to catch up.
Take control of your client budgets
Unspent funds and over servicing can derail both client care and financial sustainability. With Nightingale, package budgets, balances, and claims are tracked in real time, giving you full visibility and preventing revenue leakage.
Roster smarter, deliver safer care
No more last minute panics. Nightingale builds rosters that account for qualifications, travel time, and client preferences, reducing gaps, avoiding double ups, and keeping care consistent.
PURPOSE
Nightingale is built for the realities of Aged Care
Aged care teams shouldn’t be weighed down by admin when their focus is on delivering quality care.
Nightingale makes life simpler for staff at every level by cutting paperwork, reducing errors, and removing compliance stress. From rostering to reporting, everything just works in the background, helping aged care providers run smoothly without the constant admin burden.
CUSTOMERS LOVE
Finally a unified aged care solution
That could save you hours each week and keep you compliant
Save hours each week with less admin and fewer manual processes
Keep shifts covered and staff supported, even with last minute changes
Get paid on time and stay compliant without chasing errors or rework
Deliver consistent, high quality care with every note, plan, and update connected
Give your team the confidence to do their jobs well, with tools that are easy to use
Fully integrated finance and payroll workflows
Features
Why payroll systems alone don’t cut it
You know the drill by now. It’s the last week of the month and suddenly everyone’s asking “where are the timesheets?” Your managers are texting staff who’ve gone MIA. Someone’s written their hours on the back of a coffee stained receipt. Another person swears they worked overtime but there’s no record of it anywhere.
Ringing any bells? You’re far from alone. The good news? This way of working can actually end.
Nightingale’s payroll system is built specifically for Australian care providers who deal with complex award structures, multiple funding sources and ever changing compliance requirements. We understand that your staff work across different clients, funding streams, and service types, all requiring accurate cost allocation and award interpretation. Our platform captures this complexity automatically, so your payroll data is always audit ready and compliant. No chasing, no guessing, no stress.
Real-Time Timesheet Automation
- Timesheets complete automatically as staff clock in, complete shifts and record activities through our mobile app.
- Geo-location verification ensures accurate attendance and time tracking, while integrated break management captures all billable and non-billable time according to award requirements.
Seamless Payroll Integration
- Flexible export options and API integrations ensure your timesheet data flows exactly where it needs to go whether that’s MYOB, Xero, KeyPay or any other payroll system.
- Customisable data formatting matches your payroll provider’s requirements, while automated validation checks catch errors before data export.
Smart Award Interpretation
- Built-in award interpretation automatically calculates penalty rates, overtime, shift allowances, and public holiday loadings based on current Fair Work standards.
- Automated compliance checking ensures all timesheet calculations meet award requirements, reducing the risk of underpayments and compliance issues.
Automated Data Flow
- Real-time synchronisation of roster and attendance data ensures smooth information flow to staff timesheets, eliminating manual data entry and streamlining workplace operations.
- Manager approval workflows allow staff to submit timesheets for moderation and approval before automatic transfer to your payroll system for processing.
MANAGING REFORMS
Staying ahead of Aged Care Reforms
Delivering aged care is tougher than ever. New reforms, tighter margins, and increasing demand leave little room for error. Nightingale helps you stay compliant, in control, and focused on clients specifically designed to align with the requirements of the latest Support at Home program.
Your Benefits
Be confident in your compliance and unlock smarter, data backed decisions across your entire organisation.
Stay compliant and keep clients informed without the end of month scramble.
Nightingale takes the complexity out of Support at Home so you can deliver clear, compliant records to clients and families, without hours of manual work. Stay aligned with the latest government format and give your finance and care teams confidence every month.
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Auto-updated NDIS price guides and compliance rules
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Real-time audit logs and regulation standard reporting
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Live dashboards for client, workforce, and financial activity
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Alerts and trend monitoring to flag emerging issues early
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Build custom dashboards based on your KPIs
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Fully controlled user access for secure data visibility
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Performance metrics, budget usage and service delivery
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Export detailed reports for funders, boards, and auditors
Your Benefits
Less admin, fewer gaps, and more time doing what matters, supporting your clients.
Nightingale keeps CHSP compliance covered
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Track all categories of service hours automatically
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6 monthly CHSP reports generated instantly
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Co-contribution fees managed and reconciled in system
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Government reports prepared in minutes
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Automatically formatted to the latest CHSP rules
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Reliable data to support future funding allocations
Your Benefits
Enquiry to delivery are streamlined and connected, meaning better outcomes for your clients, with fewer cracks for important details to fall through.
Compliance Without the Stress
DEX reporting doesn’t need to be a headache. Nightingale captures the right data as you go, meaning when reporting time comes, everything is ready to go.
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Reports preformatted to government requirements
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Demographics and service data logged correctly
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Built in checks reduce rejections and delays
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No more manual reconciliations or double handling
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Reports generated with a single click
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Submissions completed on time, every time
Automated Payroll Processing Engine
End to end payroll automation for accurate, compliant workforce management
Real-time Timesheet Capture
Mobile automation: Staff hours captured through mobile app with geo-location verification
Break management: Integrated paid and unpaid break recording
Multi-source support: Manual entry, and mobile capture
Intelligent Award Interpretation
Fair Work compliance: Built-in award standards with automatic penalty rates calculations
Custom award rules: Organisation-specific payment structures
Rate automation: Automatic application of current Fair Work standards and rate changes
Seamless Payroll Integration
- API connectivity: Direct integration with systems like MYOB, Xero, KeyPay and Employment Hero
- Validation checking: Automated error detection and compliance verification
- Bulk processing: Efficient handling of large workforce data
Compliance Monitoring
Audit trail documentation: Tracking of all timesheet modifications, and payroll data exports
Award compliance tracking: Real-time monitoring of Fair Work standard
Regulatory reporting: Automated generation of WorkCover and superannuation
Advanced Processing Workflows
Manager approval systems: Exception highlighting and bulk processing capabilities
Leave integration: Entitlement tracking and balance updates
Overtime management: Automated approval routing and budget impact analysis
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These aren't basic features, they're the advanced capabilities you need when your current system can't keep up with complex care delivery requirements.
Let’s Grow Your Business Now!
Talk to our aged care advocates who can guide your team through the process.
Chat with our team today!
Software inclusions
All-in-One Staff Roster, Case Notes and Dictation App
Real-time roster visibility
Shift management in their pocket
Accurate time and location tracking
Stay ahead with smart alerts
Case notes made simple
Custom forms that travel
TRUSTED
See what they say about us
Why customers in aged care just love Nightingale
Features
Explore our features in depth
Just some of the features the Nightingale NDIS Software offers, read more to find out the true depth and capability of our platform.
Streamline data and progress tracking
Live tracking of funding usage and alignment
All staff information in one simple location
Automated real time rostering processes
All-in-one staff roster, case notes and dictation app
An extensive suite of dashboards for reporting
Automate keeping your clients informed
API connected to numerous finance and HR systems
Finance tools for seamless government reporting
Synchronised employee hours and attendance
Forms builder that can be tailored to your needs
Instant and seamless access to Fair Work awards
Features
Integrated with your favorite tools
Nexus harmoniously works with a wide range of services and applications to streamline your workflow and expand your capabilities.
Frequently Asked Questions
Everything you need to know about Nightingale
We use a mix of staff, including agency carers. Will the system still work?
Absolutely. Care plans, daily tasks, and notes live in one place, so whether it’s a regular team member or an agency worker, everyone follows the same guidance. This protects continuity of care and reduces errors.
Is the system easy for older or less tech savvy staff to use?
Do workers need to come into the office for updates?
No. Staff can see schedules, log progress notes, and update tasks from their phone. They stay connected in the field, reducing phone calls back to the office and keeping information current.
