Support at Home with Nightingale
In home aged care services support almost one million senior Australians. Research shows that senior Australians want to remain at home for as long as possible before entering a residential aged care facility.
Improved supports in the home would prevent senior Australians from having to enter residential aged care prematurely and against their wishes. If done well, it may mean people don’t need to enter residential aged care at all. Older Australians would be supported to manage the risks associated with staying at home, while the assessment process would ensure that anyone who needs to relocate to residential aged care is able to do so.
Nightingale has been delivering solutions to service Aged Care providers to deliver better care, efficiently and effectively by automating, digitising and providing compliance for many years.
The HCP Program has a history of long wait times, high overhead costs charged by some providers, and high levels of unspent funds. The CHSP has variable service availability by location.
In its response to the Royal Commission, the Australian Government announced a commitment to establish a new Support at Home Program in consultation with senior Australians and community stakeholders. The design of the program will be finalised following sector consultation and detailed model development. The program will address several of the Royal Commission’s recommendations to improve the support for senior Australians to remain independent and in their own homes for longer.
Key themes of the new Support at Home program from a Home Care Provider’s Client Management Software perspective:
Source: *These have been derived from Department of Health and Aged Care guidelines and are subject to change.
Nightingale is well prepared to make all the necessary changes in the software platform before the new rules become effective. Moreover, the configurable workflows within the platform can already accommodate some of these changes.
